Answers to what clients usually ask before, during and after a project. Can't find yours? Ask us directly.
Most engagements run 8 to 16 weeks for a first release, depending on scope, then continue in ongoing two-week increments. We give you a real estimate after discovery, not before it.
Most projects are scoped and quoted as a fixed-fee phase from discovery through first release, then billed as a dedicated squad on a monthly retainer for ongoing work. Pure time-and-materials is available if your scope is still moving.
Yes, before we look at anything sensitive, always. We will sign yours or provide ours on the first call.
Discovery, architecture, then two-week delivery increments with working software at the end of each one. You get a public backlog you can reorder at any time, not a black box.
Yes. Every engagement includes a handover period, and most clients move onto an ongoing support and maintenance retainer once they are live.
Regularly. We slot in as an embedded squad working in your existing tools and ceremonies, not as a separate outside vendor.
Whichever the architecture review recommends. We would rather extend something that works than force a rewrite nobody asked for.
You do, fully, including source, documentation and infrastructure access, from day one.
That is expected, not an exception. The two-week increment structure exists so scope can shift without blowing up a fixed twelve-month plan.
Yes, we choose a CMS that matches how your content team already works and hand off with training, not just documentation.
Performance budgets and accessibility are part of the build's definition of done, not a post-launch cleanup pass.
Yes, redirects, metadata and content mapping are planned before launch specifically to protect existing rankings.
It depends on your team, timeline and how much iOS and Android need to diverge. We make that call with you after reviewing your specific requirements, not by default.
Yes, submission and release management for both stores is part of every mobile engagement.
We handle resubmission and any required changes as part of the engagement. It is not a separate billable event.
Every engagement starts with an evaluation harness measuring accuracy against your real data before anything ships, plus monitoring and rollback once live.
No, though if you have one we integrate with it directly. Otherwise our team covers the full pipeline.
Compliance and audit trail requirements are designed in from the start for regulated use cases, not retrofitted afterward.
Yes, migrations are planned incrementally with zero-downtime cutover as a hard requirement, not a best-effort goal.
Usually, since most cloud spend problems are architecture problems. Cost visibility and right-sizing are built into the same engagement.
We are not tied to any single provider. The architecture is chosen for your workload, not our preference.
Yes, independent QA engagements on existing codebases are common and don't require us to have built the original system.
Both. Automated suites catch regressions continuously, and manual UAT support covers the flows where human judgment still matters.
Most QA engagements can start within a week of scoping, since the ramp-up is lighter than a full build engagement.
Yes, and the handoff includes component specs and states an engineering team can build from directly, not just static screens.
Yes, redesigns are usually scoped incrementally, screen by screen, against your existing engineering constraints.
Yes, prototypes are validated with real users before any production code is written.
No, reviews are vendor-neutral with no resale incentive attached to any recommendation.
Yes, independent second-opinion reviews are a common, standalone engagement.
Yes, that is one of our most requested consulting engagements.
Yes, platform choice is made based on your catalog complexity and growth plans, not a default preference.
That is specifically what we load-test for before any major sale, using realistic peak-traffic simulations.
Yes, integration with your existing systems is standard scope, not an add-on.
Yes, that is the starting point for most engagements, not a blocker.
Yes, self-serve reporting for non-technical teams is a deliverable, not an afterthought.
Yes, backfills and historical migration are included when moving to a new warehouse.
Meaningful movement typically shows in 3 to 6 months. We set expectations against your specific competitive landscape in the audit, not a generic timeline.
Managed in-house, against an agreed cost-per-acquisition target, with weekly optimization.
Yes, we regularly plug into an existing marketing function rather than replacing it.
Tell us what you're building, and we'll help you turn your idea into a scalable digital solution.